I have probably learned more from Pat MacMillan on this subject than from any other writer. His book The Performance Factor is still a must read if you want to fully understand all the dynamics involved in leading a successful team.
When selecting team members you must have the right combination of competency and character. You really need people who are experts in their area of responsibility that can bring great factual accurate information into the discussion. However, the ultimate success of the team in my opinion will be even more driven by how people interact with each other showing mutual respect and humility.
I want everyone engaged and passionate about their contribution to the discussion but I do not want anyone attacking another person rather than debating their ideas. I have found the following list to be helpful for setting the right tone:
- Treat each other with dignity and respect
- Listen for understanding
- Don’t take things personally; don’t mean things personally
- Ask, but do not assume motives
- Avoid degrading language; do not attack each other credibility
- Everyone has input, regardless of position
- We will not take ourselves too seriously
There is a big difference in being professional vs. being negatively personal toward another person. We must separate their ideas and comments from who they are and even though we may disagree we always value the individual.
0 Comments