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Two Common Mistakes Leaders Make About Developing A Healthy Feedback Culture

Published by Dan Greer on June 6, 2022

My leadership development taught leaders that they should be giving ongoing feedback to team members based on performance. This almost one way conversation almost always felt like an audit rather than a conversation. The missing piece in setting the right culture is to let the team member have the primary responsibility for asking for help.

This Forbes post is an excellent read for all leaders: “All healthy companies strive to create a culture where well-intended feedback is continuously provided and received at all levels of the organization. Few things accelerate individual and organizational performance as much as receiving constructive feedback about how actions and behaviors can be more effective toward accomplishing desired goals. Today’s working environment is complex, fast-moving, and matrixed, making it necessary to quickly understand when behaviors and actions are causing unintended issues.”

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“Dan led a workshop on “Reaching Your Potential” at our annual Utility Supply Management Alliance conference. Dan led the group through a very specific process on establishing specific goals, (personal, family and professional) and on how to develop a plan of execution and evaluation.

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I had the distinct pleasure of working with Dan for about 2 yrs during his time with Anthem/Amerigroup as a consultant providing executive coaching and professional development support for myself and our leadership team. Dan is an absolute professional and an expert in this field and his engagement with our team helped us transform, particularly in the areas of conflict management/resolution, communication, delegation, trust, and leadership. Dan is candid and sincere and doesn’t shy away from providing direct feedback and a plan that helps you make leaps in your professional development. I found his guidance, tools, and coaching to be a significant factor in my personal and professional development supporting my recent career progression. Above all of his professional skills and years of experience, you can feel and see Dan’s passion for his work and this translates to meaningful and lasting engagement and impact.

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“I thought your keynote address during our meeting in Destin was excellent. You clearly explained what it takes to achieve excellence on a consistent basis and the challenge to our organization to rise up was engaging and inspiring.

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Thanks for all your help Dan!!! We look forward to working together again soon!!”

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“Dan was a keynote speaker at our Utility Supply Management Alliance educational conference. He spoke on 21st Century Leadership to a group of Electric Utility and Supplier professionals from around the country.

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Amerigroup Tennessee, a Medicaid and Medicare managed care insurer with 650 associates, serving 400,000 members, is based in Nashville Tennessee. Amerigroup is a subsidiary of Anthem, one of the largest health insurers in the United States. AGP Tennessee has a local, senior leadership team consisting of twelve leaders, headed by a market President. Amerigroup has had a distinguished history of ten years with the State of Tennessee contract.

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