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How To Have Difficult Conversations

Published by on December 4, 2015December 4, 2015

This one took years to learn the hard way and I still routinely blow it to this day. It is not enough to be right, you also have to say the right thing, the right way and last but not least at the right time. If not the message is never heard by the way the messenger delivered it. Mark Merrill has a great post:

“No matter how nice you are, no matter how nice the people around you are, there will be times when you need to have a difficult conversation. Occasional tough talks are just a part of life. Maybe you have to talk with your spouse about a concern you have over something in your marriage.”

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I had the distinct pleasure of working with Dan for about 2 yrs during his time with Anthem/Amerigroup as a consultant providing executive coaching and professional development support for myself and our leadership team. Dan is an absolute professional and an expert in this field and his engagement with our team helped us transform, particularly in the areas of conflict management/resolution, communication, delegation, trust, and leadership. Dan is candid and sincere and doesn’t shy away from providing direct feedback and a plan that helps you make leaps in your professional development. I found his guidance, tools, and coaching to be a significant factor in my personal and professional development supporting my recent career progression. Above all of his professional skills and years of experience, you can feel and see Dan’s passion for his work and this translates to meaningful and lasting engagement and impact.

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