The Difference Between Trying And Doing

The end result of many things are not due to the obstacles we face but the attitude we bring to the situation.  If there is a sense that I cannot do this, then in all likelihood you will fail.  On the other hand, if you are highly committed then your Read more

Don’t Get Surprised By Burnout

This is a painful subject if you have ever had to admit you lost your margin and that you did not know it until the crash occurred.  I have had to put in place some early warning alarms to try to avoid this happening again and again.  This is not Read more

The 4 Habits Every Great Leader Needs To Practice

One of the casualties of living in this digital age is the warmth of human relationships.  No, I’m sorry a like on Facebook, or a retweet or even a text message can’t replace being there with the person.  With limited face time leaders have to become extremely effective in connecting Read more

8 Ground Rules For Great Meetings

All of us have been in more bad meetings than great ones.  I absolutely dislike the organic approach where the agenda is lose and the results are feel good.  I admit that I am more tactical than most but all ongoing meetings should have some guidelines for mutual respect and Read more

Lipstick On A Pig

I am convinced that we will do almost anything to keep from having to change the real problem.  I see this in my own personal life and I see it in the workplace all the time. Instead of admitting something is not working and killing it we give it a Read more

How To Resolve Team Conflict

Its impossible for creative and strong people to work together in a team environment without conflict if they are doing their jobs.  These people are passionate and there must be a culture where the truth can be told but where people are not personally attacked.  I have been on the Read more

How Leaders Can Let Go Without Losing Control

The tension today in leadership cultures between direction, collaboration and delegation have never been more confusing.  Only using directive behavior will clearly not work but in some situations it’s the only style that will.  Collaboration is wonderful but not at the expense of too many meetings and no execution.  Delegation Read more

Customer Service At Home

We all enjoy the experience of some organization or person who goes the extra mile and delivers high quality personal service.  In a day when most companies either put you on a phone tree from hell or only allow contact through email it is really nice when another person is Read more

The Most Effective Teams Adapt To Change

The ability to lead change well is both art and science.  The development of the plan and the definition of the metrics are often the easy part.  When to make the change and at what pace are challenging.  The role of teams in leading change is defined in this Forbes Read more