Learning How To Follow Up

I am great at starting things and not so good at finishing them.  When working in a team environment I can easily delegate but rarely build in feedback loops to ensure the project will be successful.  Brad Lomenick gives us some very practical tools to resolve this problem: “As all Read more…

How To Lead Under Pressure

If there is any weakness in your leadership armor it will surely show up under pressure.  Most of us can lead through normal problems but when a crisis or major stress get involved we fumble the ball.  The post by Brian Dodd brings up some bad memories for this Alabama Read more…

9 Keys Great Customer Service

When it works it is awesome and when it does not it can end a business relationship faster than anything.  Today price is  not enough, you have to be able to meet the needs of your customers in a timely and relational manner.  Brad Lomenick has a great post on Read more…

How To Manage Time

In reality time management is not the real issue it is the daily setting of the right priorities.  However, there are some things that we can do to become more efficient in how we get things done on a daily basis.  Carey Nieuwhof has some great insights into how to Read more…