Leaders are facing unprecedented challenges during these dramatic days.  We have to find a way to move from emergency mode to stabilization mode where we can operate at some level of effectiveness.

However, we cannot stay there and as soon as possible we must move to innovation mode and create the new normal.  It is absolutely the only way we can remain competitive in our market and sustain profitability.   This HBR post is excellent:

Responding to the crisis requires adaptive leadership, which involves what we refer to as the 4 A’s:

  • Anticipation of likely future needs, trends and options.
  • Articulation of these needs to build collective understanding and support for action.
  • Adaptation so that there is continuous learning and the adjustment of responses as necessary.
  • Accountability, including maximum transparency in decision making processes and openness to challenges and feedback.

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