4 Behaviors That Help Leaders Manage A Crisis

Crisis management demands agility in leaders because decisions need to be made faster with limited information.  Normal long range planning now might be a week.  Defining top level priorities and evaluating daily appropriate next steps is the new reality.  This HBR post is an excellent blueprint on how to lead well:

“The roles and responsibilities of business leaders have dramatically changed in the past few weeks. Before COVID-19, CEOs and other executives in high-growth companies were focused on fostering innovation, driving revenue, and gaining market share. Today, many of those same leaders must make rapid decisions about controlling costs and maintaining liquidity. They may encounter unforeseen roadblocks — supply chain issues, team shortages, and operational challenges — that drastically alter the scope of their roles and priorities. All the while, they and their teams are navigating health and safety concerns, working remotely, and supporting their families through the pandemic.”

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