I have hired a lot of people over the years from working in the corporate world to being involved with several different non-profits.  I ultimately take all of the factors involved and put them into one of two major categories, character or competency.

Competency is the possession of the skill set, experience or aptitude to do a particular job with excellence.  This can be accessed through a variety of performance evaluation tools and talking with references.

Character is the sum total of the moral and ethical qualities of an individual that is based on their core beliefs about life.  This takes quite a bit longer to evaluate and many times references will give you only one side of the story.

I make sure I am able to spend a lot of informal time with the person so that I can eventually move beyond the interview script and hear their heart.  I also never hire a key person without meeting their spouse.

The priority of evaluating this part of the person must take first place over all other qualifications.  As a matter of fact, character has moved to the top of the list in the corporate world.

The first test in hiring anyone at General Electric under the leadership of Jack Welch was the character quality of integrity.  He wrote, “people with integrity tell the truth and they keep their word.  They take responsibility for past actions, admit mistakes, and fix them.”

Someone has well said, your ability may help get you to the top but it will be your character that will keep you there.


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