Probably the best leadership book I read in 2017 was The Speed Of Trust by Stephen M.R. Covey.  In the first chapter he quotes Jack Welch,”If you’re not fast, you’re dead.”  When everyone faces the reality that demand almost always exceeds capacity, we can’t afford to waste any productivity because there is a low trust organizational culture.  This Forbes post was well worth the read:

“Developing a strong and successful relationship involves several key qualities. One of these qualities is trust.
 Trust is important to your career and your company success, but it’s not something that you can gain overnight. It’s not something you can, as folks say, “fake it till you make it.” It takes time and effort.”